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mahkota78 Privacy Policy For Your Account

The mahkota78 Privacy Policy explains how we collect, use, protect and retain details connected with your account, device and wallet activity.

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CONTACT PATHS

Privacy Help Beside Your Account Path

A clear contact route helps you question a record, correct an account detail or ask how a wallet reference is used. From the account area, use the support path beside the cashier link and include the phone number linked to your account. We may ask for a payment reference or device detail so we can locate the right record without requesting unnecessary information.

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Account data request

Ask us to explain, correct or provide the personal details connected with your account. Include your registered phone number and the specific record, such as a QRIS reference or verification entry.

Wallet record check

For DANA, OVO, GoPay, bank transfer or virtual account questions, send the payment reference and date through the account support path. We use those details to match status without asking for your wallet password.

Access concern

If a mobile browser or desktop session looks unfamiliar, contact us through the same support route and mention the device path. We can check security events and guide the next account step.

DATA PRACTICE

How We Handle Cookies And Account Security

Privacy decisions should be visible when you move from sign-in to the lobby or cashier. Our handling separates account details, payment references and device signals so each request can be checked against…

Purpose-based use

We use phone, verification and session details to create and protect your account, confirm requested actions and answer support questions. Payment references help us match DANA, QRIS and bank status without storing wallet passwords.

Cookie controls

Cookies can keep a session active, remember selected settings and help identify unusual sign-in behaviour. You can adjust cookie controls in your browser, although changing them may require another login on mobile.

Device signals

A mobile browser and a desktop browser may create different session records. We use these signals to check account access, investigate an unfamiliar session and reduce confusion when you switch devices.

Account protection

Phone verification is used before account access where required by our account process. Never send a wallet PIN or password through support; we use account and transaction references instead.

Retention approach

We retain account, security and payment records only for the period needed for the stated purpose, account administration or a legal requirement. When a record is no longer needed, our process addresses its removal or restriction.

Change requests

You can ask us to correct your details, explain a data use or request deletion where applicable. Send the request from the account support path so we can confirm ownership before making a change.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers address the searches we hear most often about mahkota78 accounts, local wallet records and device access. If your question concerns a specific transaction or verification event, use the account support path and include only the reference needed to identify it.

It covers account details, phone verification, device sessions, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

We use your phone number to create and protect the account, complete the required verification step and help locate your records when you contact support about access or payment status.

Yes. The policy covers QRIS references and status details from DANA, OVO and GoPay. We use those records to match an account action and do not request your wallet PIN.

Send a correction request through the support path beside your account cashier link. State the field to change, provide your linked phone number and identify the record without sending a password.

Cookies may retain session settings and help detect unusual access. Your mobile browser controls them, and disabling selected cookies can require a fresh login or affect saved account preferences.

We keep payment, security and account records for the period needed for the stated purpose, account administration or a legal requirement. The exact period can depend on the record type and applicable law.

Yes. Contact us through the account support path with a clear request about your data use. We may confirm account ownership before explaining, correcting, restricting or removing details where applicable.

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